notification Created with Sketch. CORONAVIRUS: We are going above and beyond to ensure our patients and staff are kept safe at all times. Read More Coronavirus update

Coronavirus update

UPDATE: As of Saturday 17th October, we only allowing visitors to the hospital in exceptional circumstances – see below for more information. 

This is a necessary step to help limit the spread of COVID-19, and is in addition to the safety measures outlined below.

You should bring your own face covering when attending the hospital, but if this is not possible, one will be provided before you enter the building. If you are being admitted to a ward, you will be provided with a medical mask and given instructions on how to wear it safely. You will not be required to wear a mask when you are in your own room.

If for any reason you feel you cannot safely wear a face covering, for example if you suffer from breathing difficulties or claustrophobia, please call us on 020 7467 4344 to discuss before attending hospital. Read More

We are pleased to say that we resumed a full outpatient and diagnostic/imaging service, within government guidelines, on Monday 8th June. Read More

The safety of patients, colleagues and the public is always our highest priority

The situation with COVID-19 (known as Coronavirus) continues to develop and we will ensure this page is regularly updated with the latest guidance and information from official sources.

If you have symptoms of COVID-19, please follow the guidance of Public Health England – stay indoors and visit the NHS 111 website.

King Edward VII’s Hospital DOES NOT have the facilities to test outpatients for COVID-19.

For the latest COVID-19 information, visit the website and World Health Organisation website.


To protect our patients we need to limit visitors to our hospital. We recommend virtual visits where possible. Visitors will only be considered in exceptional circumstances, where one visitor will be permitted to visit. No children will be permitted to visit. The health, safety and well-being of our patients, family, carers and staff remain our absolute priority.

Permission for visiting must be discussed directly with Matron’s Office, and would be allowed under the following circumstances:

  • One regular carer will be allowed for patients with additional needs e.g. dementia, learning disabilities. They will be swabbed to allow them to continue with caring commitments.
  • For patients receiving end of life care.

Visitors for outpatients

Visitors or escorts will no longer be allowed for outpatients, except in the following exceptional circumstances:

  • One carer allowed for those requiring additional support.
  • One support person allowed for appointments that may include breaking bad news.

In these instances, visitors/carers that are allowed will be given appropriate information on precautions and PPE will be provided by the team. The reception team will keep a log of all visitors.

Last updated October 15 2020

Should you attend King Edward VII’s Hospital?

In line with advice from Public Health England, please do not visit King Edward VII’s Hospital if you, or anyone in your household, has any of the following symptoms, no matter how mild:

          • Cough
          • high temperature
          • loss or changed sense of normal smell (anosmia)
          • shortness of breath

What you must do:

          • if you live alone and you have symptoms of coronavirus (COVID-19), however mild, stay at home for 10 days from when your symptoms started.
          • if you live with others and you or one of them have symptoms of COVID-19, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
          • Visit the NHS 111 website for further advice

What not to do if you have symptoms of COVID-19:

          • do not go to a GP surgery, pharmacy or hospital
          • do not contact 111 to tell them you’re staying at home
          • do not contact the Hospital to request a test. King Edward VII’s Hospital DOES NOT have the facilities to test outpatients for COVID-19.


For more information on COVID-19, please download this leaflet from the British Medical Journal: Covid-19 Patient Leaflet.

For easy read information on COVID-19, please download this leaflet from Mencap: Covid-19 Easy Read Leaflet.

For people living with dementia, please visit the Alzheimer’s Association website.

At King Edward VII’s Hospital we are taking all necessary precautionary measures

We understand that a visit to hospital during the Covid-19 pandemic is likely to be accompanied by feelings of worry and uncertainty.

We want to reassure you that we are doing everything we can to keep you, and our staff, safe at this challenging time.

The transmission of COVID-19 is thought to occur mainly through respiratory droplets generated by coughing and sneezing, and through contact with contaminated surfaces. The predominant modes of transmission are assumed to be droplet and contact.

King Edward VII’s Hospital has an exceptional infection control record, and we have implemented a number of additional measures to prevent the transmission of Covid-19 at this time, including:

          • Reduced footfall
          • Use of Personal Protective Equipment (PPE)
          • Covid-19 screening for patients and staff
          • Increased hand hygiene stations and signage
          • Increased infection control cleaning regimes
          • Allowances for social distancing

We are ready to provide you with the highest standards of treatment and care in a safe and supportive environment. Your safety, and that of our staff, is always our priority.

Details of the additional measures

Reducing footfall

          • Patients will only attend the hospital for a clinical procedure or clinical review. Virtual consultations are offered to limit footfall in the care environment.
          • No visitor or escort, except in exceptional circumstances, is permitted to attend the hospital.
          • Time in our waiting areas is minimised through careful scheduling, encouraging patients not to arrive early, and texting patients when we are ready to see them.

Use of PPE

          • We use Personal Protective Equipment (PPE) in line with PHE guidelines.
          • All patients attending the hospital are required to wear a face covering
          • We provide a medical mask for all patients being admitted to a ward
          • In all clinical environments, we employ universal masking using FRSM (fluid resistant surgical mask) for patients, staff and any permitted visitors.
          • Facilities are available to doff PPE and perform hand hygiene for persons entering clinical areas.
          • All staff wear uniform or scrubs in all clinical areas, changed daily.

COVID Screening

          • All patients attending the hospital are screened for symptoms of COVID-19 prior to, and upon, arrival by a member of staff, in line with PHE case definition: cough, fever, shortness of breath; close proximity to a person that tested positive for COVID-19.
          • All our inpatients are swabbed within 48 hours of procedure.
          • All symptomatic staff will not come to work, and we have swab testing available.
          • A staff screening program has been implemented.

Hand hygiene

          • We have increased the number of alcohol gel dispensers throughout hospital.
          • We have placed additional signage and hand hygiene stations at entrances to hospital to support all persons decontaminating hands.


          • We have increased and enhanced cleaning regimes in line with PHE guidelines.
          • We have implemented regular cleaning of high touch points.
          • We carry out appropriate cleaning of touch screens and pens between patients.
          • We have removed public tea and coffee facilities, water stations and magazines.
          • We allow for additional ventilation and time between patients in rooms and clinics.

Social distancing

Promoted in all common areas such as receptions, waiting areas, staff rooms, lifts, and changing areas:

          • Adherence to social distancing guidelines
          • Use of floor markings to indicate safe places to stand
          • We limit the amount of people in our lifts at any one time
          • Seating areas and tables are spaced 2m apart
          • Entrances and patient flow throughout the hospital minimises crossing of pathways, and we aim for one-way traffic wherever possible
          • We ensure staff are able to maintain social distancing or are wearing FRSM at all times
          • We limit the amount of staff in changing rooms (including theatre changing rooms) at any one time
          • Our office spaces have been reconfigured to ensure staff sit 2m apart, and are not facing opposite each other
          • We stagger working hours where possible for non-clinical staff to limit the amount of staff on site at any one time
          • Spaces within clinical environments, such as recovery bays and therapy treatment areas, have been reconfigured to allow 2 m distance between patients
          • We have erected Perspex screens for reception and billing staff

DO NOT come to King Edward VII’s Hospital if you think you have COVID-19.

Most people who contract COVID-19 will have mild to moderate cold and flu like symptoms. The people who are most at risk of severe symptoms are those with weakened immune systems, many of whom are in hospital. Please do not put other people in danger.