Safety is always our first priority
At King Edward VII’s Hospital we are taking all necessary precautionary measures to keep our patients and staff safe. We understand that a visit to hospital during the Covid-19 pandemic is likely to be accompanied by feelings of worry and uncertainty.
We have implemented the following measures to enable us to continue providing world-class medical care to our patients throughout the ongoing pandemic.
- We offer virtual consultations where possible to help our patients receive the treatment they need without having to wait.
- We organise face-to-face appointments as needed, in our COVID-secure rooms.
- We implement strict zoned inpatient wards for surgical admissions, splitting those patients with a negative COVID test result from those with no covid symptoms but awaiting their COVID test result.
- We do not admit COVID-19 patients.
Don’t wait for the treatment you need. We’re still here to help you take control of your health.
We remain open during lockdown with these measures in place to protect everyone in the hospital. Diagnostic tests such as blood tests, x-rays and MRI scans are still available, and we strongly encourage you to attend for your appointments and for routine screening.
Our physiotherapists and Clinical Nurse Specialists can also continue to consult with you virtually and see you face-to-face if appropriate.
We have also developed strict protocols for ourselves and our patients that we outline below. Together we ensure the hospital remains a safe place to visit.
Our Patient Protocol
Wear a Mask
You should bring your own mask or face covering when attending the hospital, but if this is not possible, one will be provided before you enter the building.
If you are being admitted to a ward, you will be provided with a medical mask and given instructions on how to wear it safely. You will not be required to wear a mask when you are in your own room.
If for any reason you feel you cannot safely wear a face covering, for example if you suffer from breathing difficulties or claustrophobia, please call us on 020 7467 4344 to discuss before attending hospital read more
Wash Your Hands
We have an increased number of alcohol gel dispensers throughout the hospital, and additional signage and hand hygiene stations at entrances to hospital to support both staff and patients decontaminate their hands.
COVID-19 Testing and Screening
All elective patients due for admission are tested for COVID-19 in advance of attending the hospital, and are screened for symptoms prior to, and upon, arrival by a member of staff, in line with PHE case definition: cough, fever, shortness of breath, anosmia (loss of smell), close proximity to a person that tested positive for COVID-19.
We have implemented a number of measures to help maintain social distancing within the hospital. All seating areas and tables are now spaced 2m apart and we politely request patients follow the floor markings placed around the hospital.
You can find a full list of social distancing measures at the foot of this page.
Visit Us Alone
Please attend hospital alone to avoid crowding and limit the number of people entering the building. In exceptional circumstances you may be permitted a visitor or escort. If you think you fit into this category then please give us a call to discuss on 020 7467 4344 before you attend.
Our Hospital Protocol
Use of PPE
All of our staff use Personal Protective Equipment (PPE) in line with PHE guidelines to help protect our patients and other staff members.
Staff Testing And Screening
Front line staff (patient facing/point of care) are tested twice a week with the rapid COVID test.
All staff are screened for symptoms at the beginning of each shift.
Symptomatic staff are not permitted to work and are tested at home.
Stringent Cleaning Regimes
We have increased and enhanced cleaning regimes in line with PHE guidelines. We have implemented regular cleaning of high touch points and carry out appropriate cleaning of touch screens and pens between patients.
We also allow for additional ventilation and time between patients in rooms and clinics.
We are limiting the amount of staff in changing rooms (including theatre changing rooms) at any one time. Our office spaces have also been reconfigured to ensure staff sit 2m apart, and are not facing opposite each other
Where possible we stagger working hours for non-clinical staff to limit the amount of staff on site at any one time, whilst we have erected Perspex screens for reception and billing staff to help keep them and our patients safe.
Please remember if you feel you are displaying COVID-19 symptoms, DO NOT ATTEND King Edward VII’s Hospital. These rules are all implemented with patient and staff safety at the forefront.
Details of the additional measures
Patients will only attend the hospital for a clinical procedure or clinical review. Virtual consultations are offered to limit footfall in the care environment.
No visitor or escort, except in exceptional circumstances, is permitted to attend the hospital.
Time in our waiting areas is minimised through careful scheduling, encouraging patients not to arrive early, and texting patients when we are ready to see them.
Use of PPE
We use Personal Protective Equipment (PPE) in line with PHE guidelines.
All patients attending the hospital are required to wear a face covering
We provide a medical mask for all patients being admitted to a ward
In all clinical environments, we employ universal masking using FRSM (fluid resistant surgical mask) for patients, staff and any permitted visitors.
Facilities are available to doff PPE and perform hand hygiene for persons entering clinical areas.
All staff wear uniform or scrubs in all clinical areas, changed daily.
All patients attending the hospital are screened for symptoms of COVID-19 prior to, and upon, arrival by a member of staff, in line with PHE case definition: cough, fever, shortness of breath; close proximity to a person that tested positive for COVID-19.
All our inpatients are swabbed within 48 hours of procedure.
All symptomatic staff will not come to work, and we test all staff regularly.
All staff are screened daily.
We have increased the number of alcohol gel dispensers throughout hospital.
We have placed additional signage and hand hygiene stations at entrances to hospital to support all persons decontaminating hands.
We have increased and enhanced cleaning regimes in line with PHE guidelines.
We have implemented regular cleaning of high touch points.
We carry out appropriate cleaning of touch screens and pens between patients.
We have removed public tea and coffee facilities, water stations and magazines.
We allow for additional ventilation and time between patients in rooms and clinics.
Promoted in all common areas such as receptions, waiting areas, staff rooms, lifts, and changing areas:
Adherence to social distancing guidelines
Use of floor markings to indicate safe places to stand
We limit the amount of people in our lifts at any one time
Seating areas and tables are spaced 2m apart
Entrances and patient flow throughout the hospital minimises crossing of pathways, and we aim for one-way traffic wherever possible
We ensure staff are able to maintain social distancing or are wearing FRSM at all times
We limit the amount of staff in changing rooms (including theatre changing rooms) at any one time
Our office spaces have been reconfigured to ensure staff sit 2m apart, and are not facing opposite each other
We stagger working hours where possible for non-clinical staff to limit the amount of staff on site at any one time
Spaces within clinical environments, such as recovery bays and therapy treatment areas, have been reconfigured to allow 2 m distance between patients
We have erected Perspex screens for reception and billing staff