Patient Satisfaction
King Edward VII’s Hospital is committed to consistently delivering the highest standards of personalised, patient-centred care.
As a quality-driven organisation, your safety is our number one priority, and your physical and emotional needs are considered every step of the way at what can be a vulnerable period in your life.
We believe every patient should be treated as an individual and we have a ‘no-compromises’ attitude when it comes to making your stay as safe and as comfortable as possible.
As well as our inpatient and outpateint surveys, you can also find King Edward VII’s Hospital reviews on our Doctify profile.
98%
Patients said they would either be 'Extremely likely' or 'Likely' to recommend.
97%
Patients told us that their overall quality of care was either 'Good' or better.
98%
Patients rated their welcome at reception as 'Good' or better.
98%
Patients rated their overall opinion of nursing as 'Good' or better.
99%
Patients rated their overall opinion of the Consultant as 'Good' or better.
98%
Patients said 'Yes, always' when asked if they were treated with respect and dignity.
99%
Patients rated their overall opinion of catering as 'Good' or better.
97%
Patients answered 'Yes, definitely' when asked if they were involved as much as they wanted in decisions.
97%
Patients rated their overall opinion of accommodation as 'Good' or better.
Inpatient feedback
We love reading the comments left by patients in our satisfaction surveys, and we are delighted to share a selection of our favourites from June 2025:
“All staff were helpful, kind and professional. I was very well look after by all at all times. The facilities are very good and delicious food. Many thanks for all"
“The treatment I received was second to none and above! From the Surgeon to the Anaesthetist, the Physio Therapist, the Receptionist, the Nurses, the Nun, the Catering Staff…the list goes on. I received the very best treatment 24/7. In fact, I didn’t even want to leave. King Edward VII is my favourite hospital and you really can’t improve on perfection. Although I had
a major operation and I did feel poorly at times, I loved every moment of my stay. Can I stay for another day?"
“Seamless procedures, everything well organised, went like clockwork to time, polite, respectful & friendly staff"
“The care and gentleness at every single member was 100% great. They helped me through my procedure, my worry & fear. May you continue doing your great work and making a difference in people's life. Thank you."
“Friendly, professional, comfortable experience and environment. Great nurses who were very attentive and supportive"
Have further questions?
You can find answers and video content relating to popular queries on our FAQs page
Need further help or advice?
Contact our team for enquiries or information.
Call 020 3925 1368
Our helpful team are available Mon - Fri - 8am – 6pm. If you need to contact us in any other way, please Contact Us.