About Us

Our commitment to outstanding patient care dates back to 1899, when sisters Agnes and Fanny Keyser devoted themselves and their home to caring for sick and wounded officers returning from the Second Boer War.

Under Sister Agnes’ steadfast leadership, their Keyser home – 17 Grosvenor Crescent, Belgravia, continued as a hospital for officers after the war, setting the blueprint for our institution’s high level of personalised care.

Thanks to the hard work of the sisters, King Edward VII became its first Patron and it received generous support from members of the public. Today, it still remains the hospital of choice for anyone seeking the best private medical treatment in London.

These beginnings established the core values and traditions for which we are recognised:

• Exceptional nursing care – with one of the lowest patient-to-nurse ratios in the UK
• A commitment to the Services – including their much loved wives and husbands
•  A spirit of charity and giving – underpinned by our network of 2,500 Friends and our charitable subsidies and grants.
• Our Royal patronage – from King Edward VII in 1901 to Her Majesty The Queen today.

For over 100 years, these foundations have enabled us to meet medical needs and advances with consistent clinical excellence.

Vision

To be the leading private hospital in the UK and to support an increased number of veterans through our charitable work.

Mission

To consistently deliver the highest standards of personalised patient centred care, in a safe and kind environment, through our exceptional and empowered teams.  This will enable us to deliver our charitable works within the veteran community.

If you would like to find out more about our charitable mission and purpose, please click here.

Our philosophy of care is to:

• Provide personalised patient centred care with respect, dignity and empathy in a kind and compassionate environment.
• Listen and enable people to give their own views and opinions about their care, valuing the importance of their perspective.
• Work in partnership with patients’ families and carers to provide kindness and care that exceeds expectations.
• Respect all religious and cultural beliefs through championing inclusion, diversity and individual choice.
• Ensure the highest standards of good governance throughout the hospital.
• Promote a culture of openness and transparency.
• Maintain the highest quality care at all times. We maintain these standards through continual monitoring or patient experience and outcomes through ongoing learning.
• Provide services that meet the needs of people that require additional support.
• To empower our teams and encourage safe collaborative working.

Championed by Care England and with accompanying training endorsed by Skills for Care, the Pride in Care quality standard is awarded by Opening Doors London to all UK organisations assessed as providing quality care and support to LGBTQ+ people over 50.

We are proud to have maintained a tradition of royal patronage, which began with King Edward VII. Our President is HRH The Duke of Kent, who attends our Annual Friends’ Reception and visited our Centre For Veterans’ Health in February 2018 (right).

Armed Forces Covenant

King Edward VII’s has signed the Armed Forces Covenant. The Covenant cements the hospital’s commitment to supporting the Armed Forces community and recognises the value that Serving Personnel, both Regular and Reservist, Veterans and military families contribute to our business and our country.