Medical Secretary

Job Purpose:

The medical secretary will be required to provide efficient and effective secretarial duties to a named consultant(s) and his/her team. The medical secretary will also provide secretarial support to clinical teams as requested by the Patient Services and Navigation Manager to support service requirements during absence as necessary.

The medical secretary will work with support administrative teams to develop collaborative working partnerships which positively contribute to the overall efficiency of the team.

As the successful candidate, you will:

• Type patient letters, discharge summaries and general correspondence as dictated by the clinical team with the use of digital dictation system to a high degree of speed and accuracy and to action the outcomes of the correspondence. In particular, clinical letters following consultation to be turned around in a minimum of 48 hours.
• Carry out diary management for named consultant(s) using Microsoft Outlook.
• Open and prioritise all incoming mail and action accordingly.
• Create charge sheets for clinic billing.
• Print and circulate daily clinic lists to relevant departments.
• Greet and register patients arriving to consultations.

• Be responsible for compiling and maintaining patient medical records in accordance with hospital policies. By entering the correct patient details on the hospital computer systems.
• Responsibility for the ordering and stock management of stationery.
• Obtain pharmacy items for patients.Book theatre cases for patients, sourcing times, anaesthetic services and any special equipment.
• Ensure all paperwork is scanned and appropriately documented on to patients’electronic notes.
• Ensure reception area is clean and tidy at all times.
• Answer all incoming telephone calls and emails from patients and other healthcare professionals in an efficient manner, referring onto other departments/Consultants as appropriate.
• Ensure all medical notes are electronically maintained appropriately.To ensure a robust re-call system is in place for follow ups for Consultant(s).To acquire knowledge of necessary terminology.Ensure that appropriate departments are kept informed of consultant (s) annual or study leave.To ensure accurate revenue is captured by the correct billing of patients.To deal efficiently and professionally with patient financial transactions and enquiries. Processing invoices via computer system.Reconcile supplier statements and Consultant(s) revenue.Investigate financial queries.To use own initiative when working with financial data and systems.
• Accurately take payment for procedures from patients using cash, card, cheque or to bill the insurance companies promptly and correctly.

In return, we will:

• provide you with a competitive salary, commensurate with your skills and experience.
• give you access to a range of enhanced benefits.
• tailor your induction to meet your personal and professional needs.
• support your professional development.
• help you to quickly become part of our wonderful team.

About Us:

King Edward VII’s Hospital is a respected, leading independent, 56 bedded hospital in London, dedicated to delivering exceptional patient care supported by strong commercial performance. Our commitment to innovation, integrity, and compassion drives everything we do.

Founded in 1899, with a history of royal patronage, we are proud to have HRH King Charles III as our current Patron.

At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.

How to Apply

Please send your CV and cover letter to recruitment@kingedwardvii.co.uk

Note to Recruitment Agencies:

At this time, we kindly request that no recruitment agencies contact us regarding this vacancy. We are managing the recruitment process internally. Thank you for your cooperation.

Closing Date – Tuesday, 25th November