Bank - Healthcare Assistant

Job Summary
In this role, you will provide essential support across a range of specialty clinics including Urology, Gynaecology, Dermatology, and Plastic Surgery. As a Bank HCA, you will be required to work regular shifts during the week, offering a flexible working pattern while ensuring our patients receive exceptional care. This position is ideal for individuals seeking to balance their work with other commitments while contributing to a high standard of patient care.

Key Responsibilities
Patient Care
• Assist patients in preparation for consultations and procedures across various specialty clinics.
• Provide personal care and support, including mobility assistance, hygiene support, and other daily activities as needed.
• Monitor patients’ conditions and report any changes to the nursing staff.
• Provide emotional support and relevant information to patients and their families.
Clinical Support
• Perform basic clinical tasks such as taking vital signs, phlebotomy, and ECGs, and assist with specialised procedures as needed.
• Prepare and maintain clinical areas, ensuring they are clean, well-stocked, and ready for patient use.
• Assist with patient examinations and procedures to ensure a smooth and comfortable experience.
Administrative Duty
• Maintain accurate patient records and assist with appointment scheduling and coordination.
• Manage patient flow and support clinicians to facilitate efficient operations within the Outpatients Department.
Health and Safety
• Follow infection control policies and procedures.
• Participate in mandatory training and development programs.
• Report incidents, accidents, or concerns in accordance with hospital policies.

Qualifications and Requirements
• High school diploma or equivalent required.
• Certification as a Healthcare Assistant (HCA) is preferred.
• Previous experience as a Healthcare Assistant in a hospital setting is desirable.
• Familiarity with medical terminology and procedures.
• Strong interpersonal and communication skills.
• Ability to thrive in a fast-paced environment.
• Compassionate and patient-focused approach.
• Basic Life Support (BLS) certification is required.
• Additional relevant certifications are advantageous.
• Strict adherence to patient confidentiality and privacy regulations.