The King Edward VII’s Hospital has hired Jabeen Ahmad as its first Patient Safety Partner (PSP) as part of its commitment to ensuring the highest possible standards of safety and quality of care for all patients.
The Patient Safety Partner (PSP) is a new role for both private and NHS healthcare settings working under the new Patient Safety Incident Response Framework (PSIRF) which aims to establish a systems based approach to responding and learning from patient safety incidents.
Jabeen will have a fundamental role in supporting PSIRF within the hospital providing a perspective through a patient lens to support developments and innovations, and to drive continuous improvement in respect of quality and safety of services.
The role will be involved in the designing of safer healthcare at all levels in the hospital, to promote safety, and maximise opportunities for effective and embedded learning. They will use their experience as a patient to provide support, guidance, and challenge.
Personalised, patient-centred care is of the highest standard at King Edward VII’s Hospital and Jabeens role will enhance this further by working alongside staff, patients, and families to influence and improve safety within the hospital and ensuring patients’ voices are an integral part in decision making.
Jabeen brings over 20 years of experience to the role, having previously held as Director of Pharmacovigilance roles at several global pharmaceutical companies. In addition to medicines safety, she led projects raising awareness of the lack of images of clinical symptoms on black and brown skin in medical textbooks, as well as highlighting the need to test medical technologies such as pulse oximeters on a full range of skin tones to ensure accuracyin all patients. As a patient with a chronic health condition herself, Jabeen has always endeavoured to incorporate the voice of patients in her work.
David Barron, Head of Governance at King Edward VII Hospital said: “Through Jabeen coming on board, we are making a commitment to every patient’s clinical pathway throughout the hospital. Her role will provide unique insight and constructive challenge to ensure the continued enhancement of a systems based approach to responding and learning from patient safety incidents, responsive and high quality patient experience and ensure that a patient’s views are taken into consideration in every decision-making process.”
Find out more about Compliance and Governance at King Edward VII’s Hospital.