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The GP – Issue 42 – 13/05/2021

The GP is a brief newsletter keeping you up to date with all things KEVII. This week’s read time: 8 mins

Contact Centre replaces Bookings and Enquiries

We are delighted to introduce you to our new King Edward VII’s Hospital Contact Centre. Our helpful and friendly team acts as a single point of contact for all referrals and bookings at the hospital. They ensure that referring a patient to us is quick and easy, so you can have peace of mind knowing your patient is being dealt with promptly and efficiently. The team work closely with our consultants and would be happy to process open as well as named referrals to all of our consultants.

With over 15 years’ combined experience of working in healthcare and hospitality, our Contact Centre team provides an exceptional customer service experience to all patients. Some of the team members are due to undergo additional training on specific clinical specialties. This will allow them to better support patients seeking treatment in those areas, and patients with no previous experience of private healthcare.

We look forward for you to meet in the team in person in due course.

Laura Marshall
Team Supervisor

Kavell Wilson
Bookings Co-ordinator

Nathan Josephs
Bookings Co-ordinator

Ryan Beecham
Bookings Co-ordinator

Two additional members of staff will be joining the team over the next two months.

Contact details:

020 7467 4344

Rapid access to outpatient clinics

We understand that patients often want to be seen quickly after they get referred. We have a number of leading consultants in each of our specialist areas that hold regular weekly clinics with us. Our Contact Centre team would be happy to offer your patients fast and flexible appointments that fit around their schedule.

Orthopaedics (upper limb)

Orthopaedic surgery (hips and knees)

Orthopaedic surgery (foot and ankle)



Breast surgery

Colorectal surgery