Housekeeping and Catering Services Team Leader

Role: Housekeeping and Catering Services Team Leader

Position Type: Full-Time, Permanent

Days: Monday to Sunday (2 weekends per month)

Shift Times: Early: 12:00 pm – 8:30 pm & Late:  6:00 am – 2:00 pm

Salary: Competitive

About us:

King Edward VII’s Hospital is a prestigious private hospital in London, renowned for our commitment to exceptional patient care and comfort. We serve both civilian and military communities, including veterans, and are dedicated to creating a welcoming, safe, and hygienic environment for all who enter our doors. Our reputation is built on delivering not only medical excellence but also an outstanding patient experience supported by compassionate, attentive service and stringent cleanliness standards. As part of our facilities team, you will be essential to maintaining this reputation by ensuring that every corner of our hospital meets the high standards our patients expect. We have received outstanding reviews on Doctify, reflecting our team’s commitment to a safe, comforting, and high-quality environment.

About the Role:

As a Housekeeping and Catering Team Leader at King Edward VII’s Hospital, you will play a crucial role in upholding our hospital’s reputation for excellence. This position involves leading a dedicated team of housekeeping and catering professionals to ensure that our patients and visitors experience a clean, comfortable, and welcoming environment. You will be responsible for maintaining the highest standards of cleanliness, meeting regulatory requirements, and fostering a positive and efficient team atmosphere. This role offers an excellent opportunity for someone passionate about service quality and team leadership in a healthcare setting.

Key Responsibilities:

• Lead and Inspire: Guide the housekeeping and catering teams daily to ensure that cleanliness and service standards consistently meet our 5-star expectations, creating a safe and welcoming environment for patients and visitors.
• Ensure Compliance: Monitor and enforce adherence to legal and regulatory requirements, including Care Quality Commission (CQC) standards, to maintain a compliant and high-quality care setting.
• Uphold National Standards: Implement and follow the National Standards of Healthcare Cleanliness 2021 to provide a hygienic environment that aligns with the latest healthcare cleanliness benchmarks.
• Collaborate Effectively: Work closely with two other Team Leaders to streamline team efforts and enhance operational efficiency, ensuring smooth, uninterrupted service across all shifts.
• Facilitate Communication: Promote clear, consistent communication within the team to maintain a cohesive and high-performing workforce focused on delivering an exceptional patient experience.
• Provide Hands-On Support: Assist the catering team as needed, even if it’s outside your primary experience, to ensure seamless service delivery and strong team morale.

What We’re Looking For:

• Proven experience as a Team Leader or Manager in a similar setting, with strong leadership skills and the ability to motivate a team.
• A passion for delivering exceptional 5-star service with a hands-on, proactive approach.
• Strong communication and organisational skills to coordinate effectively with team members and maintain a smooth operation.

Why Join Us?

At King Edward VII’s Hospital, we are committed to delivering outstanding patient care in a supportive and well-regulated environment. Join a team that values dedication, compliance, and excellence, and take on a key role in creating a welcoming, high-quality atmosphere for patients and staff alike.

How To Apply:

If you can see yourself as part of this team, and we have a vacancy that suits your skills, we look forward to hearing from you.

Email your CV to Recruitment@kingedwardvii.co.uk

Please note: We aim to respond to all applicants within two weeks. If you haven’t heard from us by then, we regret to inform you that, on this occasion, your application was not successful