Front of House Team Member

What we are looking for:

Job title: Front of House Team Member

Salary: £21,000 per annum

Hours of work: 37.5 hours per week – working a 5 day week Monday to Sunday , with rotating shifts

Part/Full Time: Full time

We are looking for friendly, motivated, and positive people to join our Front of House Team. As a Front of House Team Member you play a crucial role, as you are responsible for the first impression King Edward VII’s Hospital and help ensure all our visitors receive a gold standard service.

Our Front of House Team Members work rotating shifts so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.  Key Duties will include:

  • Providing a warm welcome all patients, Consultants, and visitors
  • Informing the relevant staff and/or department of the patient/visitors arrival and to direct all patients/visitors to the correct location and/or to the Library to be collected
  • Answering the phone and communicating messages effectively
  • Ensuring patient admissions/discharges and lists are accurate and updated at all times using the Hospital computer system.
  • Creating a full Admission List each evening
  • Creating name badges for all visitors to the Hospital.
  • Keeping Reception area and Library tidy and organised

About you

  • Previous experience in a similar role and delivering high standards of customer service
  • Have a positive, ‘can do’ attitude
  • Have excellent communication skills
  • Be a team player
  • Friendly and welcoming demeanour

In return we offer;

• Free restaurant quality meal whilst on duty
• Annual leave entitlement of 35 days inclusive of bank holidays, increasing with long service.
• Private healthcare
• Staff Referral scheme and earn up to £700
• Company pension scheme
• In house training
• Interest free travel loan.
• Help to buy a bike
• Uniform is provided and laundered free of charge.
• Range of discounts via our employee discount portal such as Cinema tickets, Eyecare and Shopping vouchers etc

Closing date: 30th October 2019

Due to the volume of applications, only shortlisted candidates will be contacted.

*** BANK positions also available , maybe you can’t commit to a permanent job at present or have family or other commitments prevent you working full time , we can offer flexible hours to suit / as and when required. If this suits you please send your CV**

How to Apply

Apply today by sending your CV to Kapil Somaiya our Patient Services Manager. Please specify the role you are applying for in the email subject line.

Please send your CV to:

KapilSomaiya@kingedwardvii.co.uk Front of House Operative JD