Join our Bank – Outpatients HCA

Job Title: Outpatients HCA

Department: Outpatients

Contract Type: Bank

Shift Availability: Regular shifts during the week

Work pattern: Long days (11 hour shifts, Monday to Saturday)

Pay Rate: £16.43 per hour (Monday to Friday) & £17.26 per hour (Saturdays)

About the Role:

In this role, you will provide essential support across a range of specialty clinics including Urology, Gynaecology, Dermatology, and Plastic Surgery. As a Bank HCA, you will be required to work regular shifts during the week, offering a flexible working pattern while ensuring our patients receive exceptional care. This position is ideal for individuals seeking to balance their work with other commitments while contributing to a high standard of patient care.

Ideal Candidate:

The ideal candidate will possess NVQ Level 2 or 3 in Health and Social Care or an equivalent qualification, coupled with prior experience as a Healthcare Assistant in an outpatient setting or as a Nursing Assistant in surgical wards. They should hold a Basic Life Support (BLS) certification and be prepared to work across multiple specialties, including Urology, Gynaecology, Dermatology, and Plastic Surgery. The candidate should be available to work regular shifts during the week and demonstrate excellent communication and interpersonal skills. Flexibility, the ability to manage multiple tasks efficiently, and a compassionate approach to patient care are crucial.

Key Responsibilities:

• Prepare and assist patients for consultations and procedures in our Urology, Gynaecology, Dermatology, and Plastic Surgery clinics.
• Provide personal care and support, including help with mobility, hygiene, and other daily activities as required.
• Monitor and report any changes in patient condition to the nursing staff.
• Offer emotional support and information to patients and their families about their care and procedures.
• Perform basic clinical tasks such as taking vital signs, phlebotomy, and ECGs, and assist with specialised procedures as needed.
• Prepare and maintain clinical areas for different specialties, ensuring they are clean, well-stocked, and ready for patient use.
• Assist with patient examinations and procedures, ensuring a smooth and comfortable experience.
• Maintain accurate patient records and assist with the scheduling and coordination of appointments across various clinics.
• Manage patient flow and support clinicians to ensure efficient operation of the Outpatients Department.
• Adhere to infection control policies and procedures.
• Participate in mandatory training and development programs.
• Report incidents, accidents, or concerns promptly.

Requirements: 

• Experience in or a strong willingness to work across multiple specialties, including Urology, Gynaecology, Dermatology, and Plastic Surgery.
• Excellent communication and interpersonal skills with the ability to provide compassionate patient care.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Previous experience as a Healthcare Assistant in an outpatient setting or as a Nursing Assistant in surgical wards.
• Basic Life Support (BLS) certification.

How to Apply:

Please submit your CV and a cover letter outlining your qualifications and experience to Mita Vadgama (Lead Recruitment and Resourcing Partner) – Mvadgama@kingedwardvii.co.uk

At King Edward VII’s Hospital, we believe in creating an inclusive and diverse workplace where everyone feels respected and valued. We are committed to creating a workplace that is welcoming and inclusive to everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, religion, or any other characteristic that makes them unique. We believe that by embracing diversity and fostering inclusion, we will create a workplace that is stronger, more innovative, and more successful.