From the period of April to June this year the overall level of satisfaction was up to 96.2%, an improvement on the figure of 95.6% from the previous quarter.

The Physiotherapy department at the Hospital continues to deliver an outstanding service to patients, with a marginal improvement from 99% to 99.4%.

Patients rated the friendliness of the nursing staff 100%, ensuring that King Edward VII’s Hospital is welcoming and reassuring for people to receive treatment.

John Lofthouse, Chief Executive at King Edward VII’s Hospital comments: “I’m delighted that King Edward VII’s Hospital continues to exceed patient expectations, we strive for perfection in all that we do and it is very gratifying to know that our patients believe we are achieving this and are very happy with the service we give them.”